At Ashtead Healthy Living we take your privacy seriously and will only use your personal information such as telephone number or email address to respond to you when you contact us. This information is provided by you at the time of your first contact and is stored on password protected electronic devices, only contact details will be kept. Your details will only be used to contact you about appointments and follow up enquiries.
We have no intention of sharing your personal information with third-parties for marketing purposes.
To enable us to provide you with a safe, effective, individual service we need to collect details about you regarding your health and lifestyle. This information is provided by you on our Questionnaire that can be downloaded from our website www.ashtead-colonics.co.uk or at your first appointment during the Initial Consultation. The questionnaire requires your signature to show that you have given consent to sharing your information with us.
During the Initial Consultation we will discuss your personal needs and give full explanation of the procedure as well as answers to your questions at this time.
All questionnaires and treatment notes remain on the premises in a secure place.
You have right of access to the information we hold about you and a request for this information should be put in writing.
You have a right to rectify any inaccurate information we hold, any changes must be dated and signed.
All details will be stored for as long as necessary. We will safely destroy and delete all information held 4 years after your last visit to Ashtead Healthy Living.